Returns & Exchanges

Age Requirement

You must be at least 21 years of age to purchase or order any product from our store. By placing an order through our website or in-store, you confirm that you meet all legal age requirements.

Identification Verification

A valid government-issued photo ID must be presented at the time of pickup or delivery. The name on the ID must match the name on the order. We reserve the right to refuse service if proper identification is not provided.

Signature Requirement

A signature is required for all deliveries and pickups. Orders will only be released to the verified customer listed on the order after age verification is completed.

Delivery Policy

We offer local delivery only within our approved service area. Delivery availability may vary based on location and scheduling.

The customer must be present at the delivery address with a valid ID to receive the order. Orders cannot be left unattended or delivered to minors.

Customer Responsibility

The customer is fully responsible for the purchase and lawful use of any product obtained from our store. Customers agree to comply with all local, state, and federal laws regarding possession and use of purchased items.

Taxes & Fees

Customers are responsible for payment of all applicable taxes, delivery fees, and charges associated with their purchase.

Website Orders Agreement

By placing an order through our website, you acknowledge and agree to all store policies, including age verification requirements, signature confirmation, and the final sale policy.

Return Policy

All sales are final.

We do not allow returns or exchanges on any products.

If there is an issue with a product, customers must contact the store for review.

Opened Products

For health, safety, and regulatory reasons, opened or used products cannot be returned, reviewed, replaced, or exchanged under any circumstances.

Damaged or Incorrect Items

Customers must report any damaged, defective, or incorrect items within 24 hours of pickup or delivery. Claims made after this period may not be eligible for review.

Right to Refuse Service

We reserve the right to refuse or cancel any order at our discretion, including suspected fraud, failure of age verification, or violation of store policies or applicable laws.

Product Use Disclaimer

All products sold are intended for lawful use only. We are not responsible for misuse, improper handling, or failure to follow manufacturer instructions.

Policy Updates

We reserve the right to modify or update these policies at any time without prior notice. Updated policies will be posted on our website.